terms and Conditions
Legal framework
In compliance with current regulations, the entity lawebsolar.com that operates through the intemet from this website www.lawebsolar.com details below the general contracting conditions of the products and / or servioes offered through it and those that generate the rights and obligations of the parties
Object
The present General Conditions of purchase (hereinafter «Conditions») are intended to regulate the relationship between lawebsolar.com (hereinafter the «Provider») and customers (hereinafter the «User», relating to all transactions carried out at through the online store website.
COMPANY NAME: Antonio Rodriguez Reinares
COMMERCIAL NAME: LAWEBSOLAR.COM
NIF: 08873069z
ADDRESS: C / Sierra del Naranjal, 2-4
POPULATION: Badajoz
PROVINCE: Badajoz
ZIP: 06010
PHONE: 625065408
EMAIL: info@lawebsolar.com
The user or client will be understood as the Interet user who acquires this condition, by browsing the website, using the purchase as a guest or registering on the website, using a form and to which some password is assigned username and password, over which it has full responsibility for use and custody, being responsible for the veracity of the personal data provided to the provider, as we will see in the User Registration section.
Acceptance of the conditions
By accepting these Conditions, the User declares: – That he is a person with the capacity to contract according to current regulations. – That you have read and accept these Conditions.
Access to conditions
The User will always have access in any case, prior to the start of the product contracting procedure, to the conditions, which may be stored and / or reproduced on a durable medium.
Validity and duration
The period of validity or duration of these particular Contract Conditions will be the time that they remain published on the aforementioned website and will be applicable from the moment the User makes use of the website, and / or proceeds to the hiring of any products.
Modification
The provider reserves the right to unilaterally modify these Conditions, without this affecting the goods or promotions that were acquired prior to the modification by the User. The User undertakes to read the contracting conditions carefully, each time he proceeds to contract a product, since they have been subject to
Nullity
If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only said provision or the part of it that is null or ineffective, the Conditions subsisting in everything else.
Object of the contract
The purpose of this contract is to regulate the contractual relationship of sale created between the provider and the user at the moment in which the latter accepts the purchase during the online contracting process through the mechanisms set out below.
The contractual relationship of sale entails the delivery, in exchange for a certain price and publicly exposed through the website, of one or more specific products and / or services.
Each of these products may be subject to a specific regulation through the particular contracting conditions of each of them, of which more detail will be given in the guarantee, retums, withdrawal, or in the product’s technical sheet itself, due to the different formats in which the products are marketed, their packaging or their very nature
User Registration
The User may register on the web, in the button create account. For which, you will enter the required personal data as mandatory: name and sumame, email and password. Registering as a user of the store will provide you with access to the website, to the acquisition of products and / or services and to the reception of informative bulletins / newsletter with information on products, services and news. After registration, a welcome email is sent.
The user will select a username and password, agreeing to make diligent use of them, and not make them available to third parties, as well as to notify the provider of the loss or theft of them or of possible access by an unauthorized third party., in such a way that the provider proceeds to the immediate blockade. The user has full responsibility for its use and custody, being responsible for the veracity of the personal data provided to the provider.
The user will not be able to choose as a user name words that have the purpose of confusing others by identifying him as a member of the provider, as well as abusive, insulting expressions and in general, contrary to the law or the requirements of morality and good manners.
Geographical scope
This website operates and sells in national teritory and exclusively in the peninsular zone. From now on, this geographical area will be understood as «the Territory». Therefore, the products are only shipped and distributed in the Territory. The use of this website as well as any purchase made on it is considered to be made in Spain, and therefore subject to current Spanish laws and regulations. The Provider does not accept or deliver orders outside the aforementioned Territory.
All the above is indicated without prejudice to the fact that we may soon offer these services in the excluded areas, in which case it will be announced in advance on this website.
Product information
The Provider pays great attention to information related to the characteristics of the products through descriptions from its collaborating companies and manufacturers, and from photographs that illustrate the products. All this is done within the limits of the technique and respecting the market standards On the website, a contact form is incorporated in case you wish to obtain more detailed information. Or for greater ease, you can have a link to expand the information as much as possible.
Tax, currency and shipping costs
The prices indicated for each product include the Value Added Tax (VAT) and in any case will be expressed in the Euro currency (6). Said prices, unless expressly indicated otherwise, do not include shipping costs or any other additional services and attachments to the product purchased Language in which the contract is developed
The contracting procedure and the pre-contractual information is in Spanish and this language will be used to carry out the contracting.
Hirina / Purchase Process
In order to start the product contracting process at www.lawebsolar.com, it is necessary to register as a user, although registration is recommended for greater control of the process. To register as a user, by pressing the button that appears on the main page of the web called «create an account» and filling in the mandatory information requested on the page that will appear below.
After registration, the user name and password are assigned automatically, acording to those previously chosen by the interested party. The registration system does not have a user verification system in the registration process. So before activating the user in the system, a welcome message is sent to the email.
Once correctly registered, the user will be able to enter with his username and password to the control panel of his profile to be able to manage all those functions that the provider of the page has made available to him, such as the account data section, my orders and the possibility of exercising ARCO rights (Access.
Rectification, Cancellation and Opposition).
Once the registration is made, you can proceed to the purchase of your product (s).
Product availability
The products offered by this website are available for sale, but on occasions stock breaks may oocur, if for any reason the product cannot be supplied, another product with the same or better characteristics will be offered to the client, the cient being able to at all times give up the purchase option. The Provider undertakes to return the amount of money that had been paid for such concept and totally cancel the purchase option if this is the user’s intention.
There is also the option to purchase the products on request. In case of delay of the shipment, it will be previousty notified by telephone or via email, offering the refund of the purchase amount if applicable.
Types of products
The website has a wide variety of products related to the world of solar energy: panels, batteries, inverters, pumping systems, tanks …
Maximum order amount
How to extend or cancel my order
To extend an order you can always do it as long as you have not finished the purchase, and you can do it by pressing the «Continue shopping» button.
To cancel an order after making a purchase, the customer may call us or send us an email, in the event that the shipment was already in delivery.
For orders that have already left the facilities of lawebsolar.com, the courier company will be notified and in this case, the amount returned to the customer would be full except for shipping costs.
To request the cancellation of your order, you must send an email to the address info@lawebsolar.com
Costs, shipping methods and delivery time
You can check the policy of Shipping costs and delivery times here. mvoice vunete cant check my Ivoce
The invoice will be sent to the customer through the email indicated in the purchase process.
To obtain the invoice for your purchase, do not forget to indicate your biling information at the time of purchase. You can also attach this data to us via email at info@lawebsolar.com or by calling the number 625065408.
Value added tax (VAT)
In accordance with current regulations, all purchases made through the website will be subject to Value Added Tax (VAT).
Payment methods or modalities
You can check the payment methods here.
Retums of defective, damaged or incorrect products or exercising the right of Withdrawal
Once you have received your order, you can cancel your purchase, as long as the product has not been used, has its original packaging and corresponding manuals, as well as all its original accessories or promotional gifts, if any, within 14 calendar days. after receipt of your order.
You can download the withdrawal form here
The shipping of the retumed product will be bore by the customer except for defective, damaged or incorrect product. Likewise, in case of opting for the option of collecting the product at home, the costs of the collection itself will be borne by the customer.
Shipping address for returs:
Contact phone: +34 625 065 408
Address: CALLE SIERRA DEL NARANJAL, 2 – 4 (06010) – BADAJOZ
We remind you that by making use of your right of withdrawal, the money paid for the product /s purchased will be reimbursed / the amount of the purchase will be included and if they had existed, the delivery costs in the least expensive mode of ordinary delivery. Likewise, if you choose the option to collect the product at your home the costs of the collection itself will be borne by the customer.
Items must be accompanied by their original packaging. In this sense, the retum of those products that present some type of manipulation of their original form or their electronic configuration will not be accepted.
In the case of products that require their opening and use to be able to know if they work property, the Provider will require to accept their retum that the product that is retumed is in perfect condition and also, having all its elements, packaging and wrappers. And you must also ensure that:
It has not been used improperty or negligently, has not been handled improperly or recklessly, and has not been subjected to abnormal or harmful conditions.
It has not been involved in any accident or has been damaged when attempting to repair or modify it. unas not been used id tilanner conudry to wridi is established by une mianuldeurer tute Frodue instructors.
It has not deteriorated due to natural wear and tear upon receipt.
In the event that the product does not meet any of the aforementioned requirements, we can decide, at our discretion, not to repair or replace the product or reimburse you for the amount paid and / or we can ask you to reimburse all of the costs of transport and revision based on current standard rates To carry out this refund, we can charge the mentioned costs to your credit or debit card account or use the payment information provided when placing the Order.
In the event of a defective product, the Provider will proceed, as appropriate, to repair, replace, lower the price or terminate the contract, steps that will be free for the consumer and user.
In the event that the product or its packaging has suffered any damage or is not in the original shipping conditions, the value of the item will suffer a depreciation thereof. This provision does not affect the rights recognized to the consumer by current legislation.
In cases where you consider that at the time of delivery the product does not comply with the provisions of the Contract, is a product damaged during shipment, or is incorrect, you should contact us immediately through our contact form, providing the product data as well as the damage it suffers, or by calling the number +34 625 065 408
during our customer service hours previously outlined or under the heading Customer service.
Once the retum request has been examined, and the appropriate checks made, after confirmation via e-mail, we will proceed to collect the product, at the place of delivery. We will proceed to carefully examine the returned product and we will notify you by e-mail within a reasonable period of time if it is necessary to retum or replace it (if applicable).
The return or replacement of the item will be made as soon as possible and, in any case, within 14 calendar days following the date on which we send you an email confirming that the retum or replacement of the non-compliant item is appropriate. The amounts paid for those products that are returned due to a proven defect or defect. will be fully reimbursed, including the delivery costs incurred to deliver the item.
The return will be made in the same means of payment that was used to pay for the purchase. The rights recognized by current legislation remain safe. The exchange of an item for a different one will not be accepted, in this case, it must be retured and a new purchase must be made.
In the event that you have received a wrong order, call us at Customer Service at 625 065 408 or send us an email to info@lawebsolar.com. We will be happy to assist you to correct the error.
Customer service: Help, Suggestions and Claims
At any time, you can contact our Customer Service to ask for help, make suggestions or complaints by writing to info@lawebsolar.com or by calling 625065408
Provider rights
- Preserve, modify or suspend your website without prior notice.
- Modify the price of the offers.
- Reject orders due to lack of stock or non-pavment of the customer.
- Refuse acoess to IT tools to clients in the event of non-complianoe with these conditions.
- Receive the amount of the customer’s purchases, once the transation is accepted.
- Reserve the domain and retain full ownership of the article until full payment by the customer.
- Not to reproduce, sell or dispose of the information published by The Provider in all its contents without the express permission of the company itself.
– Proceed to correct or amend numan or comouter errors.
Limitation of liability
All the information provided by the User to the Provider and through the corresponding forms must be truthful.
It is the responsibility of the User to keep the data provided to the Provider, duly updated. In any case, the Provider is exempt from any responsibility for damages or losses caused as a result of having provided false, insufficient, inaccurate or incorrect information.
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It will be the responsibility of the aforementioned parents, guardians or legal representatives to supervise the access and use of the minor or disabled person in contracting the products and services provided through www.lawebsolar.com.
The Provider will not be liable for interruptions that oocur in electrical or telecommunications services that prevent users from using the services offered.
Applicable Law and Jurisdiction
These conditions will be govermed or interpreted in accordance with Spanish legilastion in that which in not expressely established. The provider and the user agree to submit any controversy that may arise from the provision of the products or services that are the object of these conditions, to the Courts and Tribunals of the user’s domicile.
Online dispute resolution platform for consumers and merchants
Information related to online dispute resolution of Art. 14, para. 1 ODR (Online Dispute Resolution Regulation): The European Commission has launched a platform to help consumers and merchants resolve disputes regarding purchases made on the Internet. Address to the platform: https://ec.europa.eu/consumers/odr/main/?event=main
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